Our Workstations on Wheels (WOWs) are meticulously designed and built to prioritise quality and ease of use. For peace of mind, we provide comprehensive after-sales care and support under our 5 year no-quibble, on-site warranty as standard. For older carts we can also offer support packages and extended warranties across our entire range of WOWs.
Tel: 01444 245123
email our support team on: support@rdphealth.com
or fill out the form and a member of one our specialist teams will respond by return.
Raise a support ticket
Need some help with your medical trolley or mobile computer cart? Our friendly expert teams are here to help.
Compliance & Quality Assurance -
5 year no-quibble Warranty as standard
We are committed to delivering medical carts of the highest quality and reliability. To ensure compliance with international safety standards, including IEC 60601, each of our powered WOW’s undergoes rigorous electrical safety testing. We perform comprehensive evaluations, such as earth bond testing, insulation resistance, and leakage current measurements, to verify that that every cart meets stringent safety requirements.
Additionally, every cart is subjected to a 24-hour performance assessment and extensive quality control checks before leaving our facility. This meticulous approach allows us to confidently offer a comprehensive, no-quibble, on-site 5 year warranty as standard across our entire range of medical carts.
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Support Feedback
Support, now and tomorrow...
If anything were to go wrong, or you needed a helping hand, we’re only a phone call or email away. Most queries can be resolved over the phone but if you did need someone to come out to you, one of our friendly RDP engineers would make a visit within the agreed SLA, whilst in your warranty period.
We’ll give you plenty of notice when your warranty is coming to an end, so you’ll have time to decide how to move forward. There are lots of different ways to help you keep your carts and trolleys in full working order, like warranty renewals, annual servicing and replacement spare parts.
Commitment to Service
Here at RDP we ensure our products are of the highest standard, every cart that leaves the factory is quality control checked and we are confident that your equipment will provide you with years of trouble free service.
Like any device, there is always a chance that something might go wrong. At RDP, we are committed to providing the best service and support within the industry, and we’ve invested heavily in both in-house service staff and infrastructure to meet that commitment.
So, while we hope that you never have a reason to take advantage of our support services, we nevertheless intend that if you do, you are left completely satisfied with the assistance you receive.
Opening Hours
Mon - Thur
7:45 am – 4:30 pm
Friday
8:00 am – 3:00 pm