As well as being built to ensure robustness, quality and ease-of-use, you also have the peace of mind knowing we provide full after sales care and support packages for our full range of Medical carts and Trollies.
Tel: 01444 245123
email our support team on: firstname.lastname@example.org
or fill out the form and a member of one our specialists teams will respond by return.
Raise a support ticket
Need some help with your medical trolley or mobile computer cart? Our friendly expert teams are here to help.
Thorough Testing & Quality Assurance - 5 year no-quibble Warranty as standard
All of our powered and non-powered medical carts are tested for 24 hours to make sure they perform to the highest specification. Every cart undergoes extensive Quality Control checks before leaving our factory.
We’re so confident in the quality of our products that we offer a comprehensive no-quibble on-site 5 year warranty as standard on our complete range of carts.
Support, now and tomorrow...
If anything were to go wrong, or you needed a helping hand, we’re only a phone call or email away. Most queries can be resolved over the phone but if you did need someone to come out to you, one of our friendly RDP engineers would make a visit within the agreed SLA, whilst in your warranty period.
We’ll give you plenty of notice when your warranty is coming to an end, so you’ll have time to decide how to move forward. There are lots of different ways to help you keep your carts and trolleys in full working order, like warranty renewals, annual servicing and replacement spare parts.
Commitment to Service
Here at RDP we ensure our products are of the highest standard, every cart that leaves the factory is quality control checked and we are confident that your equipment will provide you with years of trouble free service.
Like any device, there is always a chance that something might go wrong. At RDP, we are committed to providing the best service and support within the industry, and we’ve invested heavily in both in-house service staff and infrastructure to meet that commitment.
So, while we hope that you never have a reason to take advantage of our support services, we nevertheless intend that if you do, you are left completely satisfied with the assistance you receive.
Mon - Fri
8:00 am – 4:30 pm